Sales Policy for WORLDVIRAL

Effective Date: March 19, 2025

At WORLDVIRAL, we are committed to providing an exceptional shopping experience for our customers, offering high-quality luxury jewelry. Our sales policy outlines the terms and conditions that govern your purchases with us, ensuring transparency, trust, and customer satisfaction.

1. Product Information

We strive to provide accurate descriptions, images, and pricing for all our products on our website. However, product availability, descriptions, and pricing may change without notice due to various factors such as inventory updates or promotions. Please contact us for any clarification or additional information regarding a specific product.

2. Order Process

Once you place an order with us, you will receive an order confirmation via email. We encourage you to review your order details promptly. If you notice any discrepancies, please contact us immediately at info@worldviral.xyz or call us at 715-407-4653. We aim to process all orders within 1-2 business days.

3. Payment Methods

We accept a variety of payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods. All payments are processed in USD, and applicable taxes and shipping fees will be added to your total order.

4. Pricing and Discounts

All prices listed on our website are in USD and are subject to change. Any applicable discounts or promotional offers will be clearly indicated at the time of checkout. Discounts cannot be combined unless specified otherwise. The final price, including any promotions, will be confirmed before the order is completed.

5. Shipping and Delivery

We offer worldwide shipping to ensure that our luxury jewelry reaches our customers in a timely and secure manner. Shipping fees are calculated based on the destination and the weight of the items. Estimated delivery times vary by location. Please refer to our shipping policy for further details on shipping rates, delivery times, and tracking information.

Note: The customer is responsible for any customs duties, taxes, or import fees imposed by the destination country.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not fully satisfied, we accept returns and exchanges within 14 days of receiving your order, provided that the item is unused and in its original packaging. Custom-made or personalized items are non-returnable.

To initiate a return or exchange, please contact us at info@worldviral.xyz. Returns and exchanges are subject to approval and must be accompanied by proof of purchase. Shipping fees for returns are the responsibility of the customer, unless the return is due to an error on our part.

7. Warranty

We offer a limited warranty on all jewelry products purchased from WORLDVIRAL. This warranty covers manufacturing defects and issues related to craftsmanship under normal use. The warranty does not cover damages caused by accidents, misuse, or wear and tear over time. For warranty claims, please contact our customer service team at info@worldviral.xyz.

8. Customer Support

Our dedicated customer support team is available to assist you with any inquiries or issues you may have. You can reach us by email at info@worldviral.xyz, or by phone at 715-407-4653. Our customer service team is available Monday through Friday from 9:00 AM to 6:00 PM (CST).

9. Privacy and Security

At WORLDVIRAL, we value your privacy and are committed to protecting your personal information. We use industry-standard encryption to ensure that your payment and personal details are kept secure. Please refer to our Privacy Policy for more information on how we collect, use, and protect your data.

10. Limitation of Liability

WORLDVIRAL is not responsible for any damages, direct or indirect, arising from the use or inability to use our products or website. Our liability is limited to the purchase price of the item(s) in question.

11. Modifications to the Sales Policy

WORLDVIRAL reserves the right to modify or update this Sales Policy at any time without prior notice. Any changes will be reflected on our website, and the revised policy will become effective immediately upon posting.

12. Contact Information

For any questions or concerns regarding our Sales Policy or your order, please feel free to contact us:

We appreciate your trust in WORLDVIRAL and look forward to providing you with luxurious jewelry and exceptional service.