Shipping Policy for WORLDVIRAL

Effective Date: March 19, 2025

At WORLDVIRAL, we are committed to providing a seamless and efficient shipping experience for our customers. Below are the terms and conditions that govern our shipping process.

1. Shipping Locations

We offer worldwide shipping to ensure our luxury jewelry reaches our customers no matter where they are located. Whether you’re in the United States or abroad, we aim to deliver your order promptly and securely.

2. Shipping Costs

Shipping costs are calculated based on the destination and weight of your order. The exact shipping fee will be displayed at checkout before you confirm your purchase. Please note that any applicable customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.

3. Shipping Methods

We offer several shipping options to suit your needs, including standard and expedited shipping. During checkout, you will be presented with the available shipping methods based on your location. Estimated delivery times for each method will be provided at that time.

4. Processing Time

Orders are typically processed within 1-2 business days of receiving payment. However, please note that processing times may vary depending on product availability and order volume. You will receive an email confirmation once your order has been shipped.

5. Estimated Delivery Times

Delivery times vary depending on the shipping method selected and your location. Here are the general estimated delivery windows:

  • Domestic (U.S.) Shipping: 3-7 business days
  • International Shipping: 7-21 business days (depending on destination)

Please note that delivery times may be longer during peak seasons or due to delays with customs processing.

6. Tracking Information

Once your order has been shipped, you will receive an email with tracking information. You can use this information to monitor the status of your shipment. Please allow 24-48 hours for tracking information to update after receiving your shipment confirmation.

7. Shipping Delays

While we strive to ensure timely delivery, please note that shipping delays can occasionally occur due to factors outside of our control, such as weather conditions, customs processing, or carrier issues. WORLDVIRAL is not responsible for any delays caused by these factors. If your order experiences significant delays, please contact us at info@worldviral.xyz, and we will assist you in tracking your order.

8. Incorrect Address

It is the customer’s responsibility to provide accurate shipping information. If an incorrect or incomplete address is provided, the customer may be responsible for additional shipping charges to reship the order. Please double-check your address details before completing your order.

9. Lost or Damaged Packages

If your order is lost or damaged during shipping, please contact our customer support team at info@worldviral.xyz within 7 days of receiving your order or shipping confirmation. We will work with you and the carrier to resolve the issue. For damaged items, please retain the original packaging as we may need it for a claim.

10. International Shipping and Customs

For international orders, the customer is responsible for any customs duties, taxes, or import fees that may be imposed by the destination country. WORLDVIRAL is not responsible for any additional charges or delays caused by customs clearance processes.

11. Return Shipping

In the event of a return, the customer is responsible for the shipping cost unless the return is due to a mistake made by WORLDVIRAL (e.g., incorrect or defective product). For more information on returns, please refer to our Sales Policy.

12. Contact Information

For any questions or concerns regarding shipping, please contact us: